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// sheet 05 — support
REPLY — WITHIN 2 DAYS

We read every email. How can we help?

Questions about one of our apps, a bug to report, or feedback? Write to us — a real person replies, usually within one business day and always within two.

FIG. 05 — CONTACT
SUPPORT EMAIL
[email protected]
Response time — within 2 business days Languages — English, Russian
DETAIL A
01
What to include
The name of the app and, if you know it, the version (Settings → About in the app, or your store listing).
Your device model and OS version — for example, iPhone 15 on iOS 26, or Pixel 8 on Android 16.
What you expected to happen and what happened instead. Screenshots or a short screen recording help enormously.
DETAIL B
02
Purchases and refunds
All purchases are processed by the App Store or Google Play, so refunds are handled through them rather than by us:
If something went wrong inside one of our apps — a feature that did not unlock, say — email us and we will sort it out.
DETAIL C
03
Privacy requests
To ask what data we hold about you, or to have it deleted, email us at the address above. Our Privacy Policy explains what we collect and why.
COMPANY DETAILS
Curiously Creative is a trading name of KHUSSEIN KHALILL RAED, IE — an Individual Entrepreneur registered in the Republic of Armenia (state registration no. 286.1593074, TIN 20331845). Registered in Yerevan, Armenia.
Contact — [email protected]
▷ WRITE TO US
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